A Chatbot That Knows Your Store
Upload your shipping policy, return policy, sizing guide, and FAQs. Aira answers shopper questions from your own content, then flags high-intent visitors for your team.
What It Actually Does
Shoppers ask the same shipping and return questions every day
Upload your policies once. The chatbot answers from your exact wording, 24/7, in EN or PT.
"Where is my order?" clogs the inbox
Pass the logged-in shopper's orders into the chat via Live Context from your storefront. The bot answers with their real order status and tracking link instead of asking.
High-intent visitors slip away before anyone notices
Hot-lead detection flags promising conversations so your team can follow up while the shopper is still interested.
E-Commerce Features
Everything listed below is a feature the product ships today — no roadmap items, no integrations we don't actually have.
Knowledge-Base Answers
Upload your shipping policy, return policy, sizing guide, and product copy. The bot grounds every answer in your documents.
Live Context
Push the logged-in shopper's session data — name, email, recent orders, cart — from your storefront into the chat so the bot answers with their real details.
Return & Policy Clarity
Explains your published return and refund rules from your own policy page — no automation of the refund itself.
Embedded Widget
One script tag drops a floating chat on any storefront. Works with Shopify, WooCommerce, custom builds — anything that loads JavaScript.
Hot-Lead Capture
Collect name, email, and phone from interested shoppers and get them flagged for sales follow-up.
PT & EN Out of the Box
Switch the widget language per visitor. Useful for Portuguese and English-speaking storefronts.
See It Running on a Storefront
Book a demo and we'll walk you through embedding the widget and pointing it at your policies.
Book a DemoNo credit card required. Quick and easy setup.