Disclaimer

Last Updated: February 5, 2026

This Disclaimer applies to the use of the Aira website, platform, APIs, and all related services (the "Service"). Please read this Disclaimer carefully before using the Service. By using the Service, you acknowledge and agree to this Disclaimer.

1. General Disclaimer

The information and content provided through the Service, including but not limited to AI-generated responses, website content, documentation, and marketing materials, is provided for general informational purposes only.

2. AI-Generated Content

The Service uses artificial intelligence and machine learning technologies. You acknowledge and understand that:

• AI is not infallible. AI-generated content may contain errors, inaccuracies, omissions, hallucinations, or outdated information.
• AI outputs vary. The same question may produce different responses at different times.
• AI has limitations. The AI operates based on its training data and the documents you provide. It does not have real-time access to external databases, the internet, or verified sources.
• AI is not human. AI-generated responses should not be treated as equivalent to responses from qualified human professionals.
• AI cannot replace professional judgment. Critical decisions should always involve appropriate human oversight and professional consultation.

3. No Guarantees or Commitments

We make no guarantees, promises, or commitments regarding:

• Service availability, uptime, or reliability
• Response times, processing speed, or performance metrics
• AI accuracy, resolution rates, or quality of responses
• Cost savings, efficiency gains, or return on investment
• Specific feature availability or functionality
• Customer satisfaction rates or outcomes
• Data retention, backup, or recovery
• Compatibility with any specific systems or platforms
• Support response times or resolution

Any statistics, metrics, percentages, or figures referenced on our website or in marketing materials are illustrative estimates only and do not constitute guarantees, warranties, or commitments. Actual results may vary significantly and are influenced by numerous factors outside our control, including but not limited to the quality of your knowledge base, your industry, your customers, and your specific use case.

4. Third-Party Content and Links

The Service may contain links to third-party websites, services, or content that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or assume any responsibility for any third-party content, products, or services.

Your interactions with third-party services are solely between you and the third party. We are not responsible or liable for any damage or loss caused by or in connection with the use of any third-party services.

5. End User Interactions

If you deploy the Aira widget on your website, you are solely responsible for:

• The interactions between the AI and your end users
• Ensuring that AI-generated responses are appropriate for your use case and audience
• Providing appropriate disclaimers to your end users about the use of AI technology
• Complying with all applicable laws regarding automated communications and AI disclosure
• Monitoring and reviewing AI responses for accuracy and appropriateness
• Any consequences arising from your end users' reliance on AI-generated content

6. Beta Features and Experimental Functionality

From time to time, we may offer beta, preview, or experimental features. These features are provided "as is" with no warranties of any kind. Beta features may be modified, suspended, or removed at any time without notice. We are not liable for any issues arising from the use of beta features.

7. No Liability for Data Loss

We are not liable for any loss, corruption, or unauthorized access to your data, regardless of the cause. This includes, without limitation:

• Data loss due to system failures, bugs, or errors
• Data loss due to cyberattacks or security breaches
• Data loss due to account termination or suspension
• Data loss due to third-party service failures
• Data loss due to your own actions or negligence

You are solely responsible for maintaining your own backups of all data uploaded to or created through the Service.

8. Limitation of Liability

This applies to damages resulting from:

• Your access to or use of (or inability to access or use) the Service
• Any AI-generated content, responses, or outputs
• Any actions taken or decisions made based on information provided by the Service
• Any unauthorized access, use, or alteration of your transmissions or content
• Any interruption, suspension, or termination of the Service
• Any bugs, viruses, or other harmful code that may be transmitted through the Service
• Any errors, inaccuracies, or omissions in any content
• Any third-party conduct on or through the Service

9. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, losses, or expenses arising from your use of the Service, your violation of this Disclaimer, or your violation of any rights of a third party.

10. Jurisdiction-Specific Disclaimers

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by applicable law. Nothing in this Disclaimer shall affect any non-waivable statutory rights that apply to you.

11. Changes to This Disclaimer

We may update this Disclaimer at any time at our sole discretion. Changes are effective immediately upon posting. Your continued use of the Service after any changes constitutes acceptance of the revised Disclaimer.

12. Contact

If you have any questions about this Disclaimer, please contact us using the contact information provided on our website.